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A must-hear conversation that will inspire you.
Monday, Sep 21
12:00 PM / 7:00 PM - Check-in & Registration
Visit the registration desk to check in and pick up the conference materials, including your badge, prior to
the welcome reception.
6:00 PM / 9:00 PM - Welcome Reception
A moment to connect with peers, exchange perspectives and set the stage for the conversations ahead.
Tuesday, Sep 22
7:00 AM / 9:00 AM - Breakfast
9:00 AM / 9:10 AM - Intro
Paula Takara, VP Marketing and Communications of Latin America, Fiserv
9:10 AM / 9:20 AM - Welcome to Latam Forum 2026
9:20 AM / 10:00 AM - What Moves Fiserv Forward
An opening perspective on the opportunities shaping commerce, banking and customer experiences worldwide and
across the region.
Commerce in Motion
10:00 AM / 10:35 AM - Clover: Powering Commerce When Every Second Counts
How Clover helped Power commerce during one of the world's largest sporting events - connecting
customer experience through powerful automation with a simplified integration, where every second counts.
Jorge Valdivia, SVP & Head of Merchant Solutions &
Technology for Latin America, Fiserv
Guest Speakers:
Octavio Gomez, Director of Merchant Products for Latin America, Fiserv
Ramon Fuentes, CEO Keepcash
Ramon Junior, CTO/COO Keepcash
Guest Speakers:
Octavio Gomez, Director of Merchant Products for Latin America, Fiserv
Ramon Fuentes, CEO Keepcash
Ramon Junior, CTO/COO Keepcash
10:35 AM / 11:35 AM - Experience Center Open
Discover the innovations powering the future of commerce and banking through interactive experiences, live
solutions and meaningful conversations.
11:35 AM / 12:05 PM - Clover: The Operating system for Modern Commerce
Beyond Payments - How Clover drives the future of commerce though innovation, embedded experiences, and
partner-led growth
12:05 PM / 12:55 PM - Built Together: The Partner Ecosystem in Action
Leading ISV partners share real-world success stories - showing how Clover helps businesses grow, innovate,
and lead.
Jorge Valdivia, SVP & Head of Merchant Solutions &
Technology for Latin America, Fiserv
Ricardo Daguani, SVP & General Manager of Brazil, Fiserv
Juan de la Torre, SVP & General Manager of Latin America South, Fiserv
Guest Speakers:
Antenor Gomes, Head of Support, Operations and Customer Success, Totvs
Gustavo Sardinha, CEO, Zetti
Diego Madrigal, CEO, Karlo Pay
Esteban Martínez, Chief Product Officer, Oh Gift Card
Ricardo Daguani, SVP & General Manager of Brazil, Fiserv
Juan de la Torre, SVP & General Manager of Latin America South, Fiserv
Guest Speakers:
Antenor Gomes, Head of Support, Operations and Customer Success, Totvs
Gustavo Sardinha, CEO, Zetti
Diego Madrigal, CEO, Karlo Pay
Esteban Martínez, Chief Product Officer, Oh Gift Card
12:40 PM / 2:40 PM - Lunch & Meetings
Platforms Built to Scale
2:30 PM / 3:05 PM - Banking Beyond Borders
See how digital-first banking experiences are expanding access, enabling global financial services and
redefining customer expectations.
René Salazar, SVP & Head of Banking Solutions for Latin
America, Fiserv
Guest Speakers:
Ray Chalub, COO & US Branch General Manager, Banco Inter
Guest Speakers:
Ray Chalub, COO & US Branch General Manager, Banco Inter
3:05 PM / 3:40 PM - Anytime, Anywhere Banking with DigitalAccess
Experience how personalized customer journeys come to life through seamless digital interactions.
René Salazar, SVP & Head of Banking Solutions for Latin
America, Fiserv
Guest Speakers:
Jevon Macintosh, VP IT & Innovation, Commonwealth Bank
Guest Speakers:
Jevon Macintosh, VP IT & Innovation, Commonwealth Bank
3:40 PM / 4:40 PM - Experience Center Open
Discover the innovations powering the future of commerce and banking through interactive experiences, live
solutions and meaningful conversations.
4:40 PM / 5:40 PM - Keynote Speaker
From AI Adoption to becoming a Frontier Bank
6:30 PM / 7:00 PM - Transfer to Museum
7:30 PM / 10:30 PM - An Evening of Art and Gastronomy
A surprising and sophisticated experience at the Pérez Art Museum Miami (PAMM), where guests can enjoy an
exclusive dinner, explore the exhibitions and strengthen connections beyond Forum Latam 2026.
Wednesday, Sep 23
7:00 AM / 9:00 AM - Breakfast
Modernization in Action
9:00 AM / 9:40 AM - Built for the Next Era of Issuing
A strategic perspective on modernizing issuing platforms, accelerating innovation and preparing for the
future of payments.
9:40 AM / 10:10 AM - Financial Innovation in the Real World
Real World Disruptors share their market winning strategies across different industries, leveraging
financial services and payments.
10:10 AM / 11:40 AM - Experience Center Open
Discover the innovations powering the future of commerce and banking through interactive experiences, live
solutions and meaningful conversations.
11:40 AM / 12:40 PM - The New Growth Equation for Merchant Solutions
A practical view of the Acquiring business models, monetization lavers, and strategies to scale profitable
growth.
Jorge Valdivia, SVP & Head of Merchant Solutions &
Technology for Latin America, Fiserv
Ricardo Daguani, SVP & General Manager of Brazil, Fiserv
Javier Cesari, SVP General Manager for LAN, Fiserv
Guest Speakers:
Mauricio Ribeiro, Head of Digital Account, XP Inc.
Guillermo Rospligiosi, Global Head of Merchant Services and Commercial Cards,
Scotiabank
Ricardo Daguani, SVP & General Manager of Brazil, Fiserv
Javier Cesari, SVP General Manager for LAN, Fiserv
Guest Speakers:
Mauricio Ribeiro, Head of Digital Account, XP Inc.
Guillermo Rospligiosi, Global Head of Merchant Services and Commercial Cards,
Scotiabank
12:40 PM / 2:40 PM - Lunch & Meetings
Growth Across Borders
2:40 PM / 3:40 - Keynote Speaker
New regionalized world, deglobalization, and its impact on Latin America
3:40 PM / 4:40 PM - Experience Center Open
Discover the innovations powering the future of commerce and banking through interactive experiences, live
solutions and meaningful conversations.
4:00 PM / 4:30 PM - Commerce Hub
Discover Commerce Hub, Fiserv's global orchestration platform, combining global scale, digital agility, and specialized local support to drive the growth of your business.
4:30 PM / 5:20 PM - One Fiserv, a seamless Banking journey
Explore how a unified banking experience is brought to life through connected capabilities, digital
innovation and customer-centric design.
René Salazar, SVP & Head of Banking Solutions for Latin
America, Fiserv
Guest Speakers:
Gowon Bowe, CEO, Fidelity Bank
Guest Speakers:
Gowon Bowe, CEO, Fidelity Bank
5:20 PM / 5:30 PM - Event Close
Thursday, Sep 24
7:00 AM / 12:00 PM - Open for meetings
An opportunity to reconnect, continue conversations and make the most of networking throughout the Forum.
12:00 PM / 12:00 PM - Checkout
Time to check out and conclude the Forum experience.
