The Fiserv Forum Latam is our annual client conference designed for financial services, commerce and payments leaders.

It will happen from Tuesday, September 16 to Thursday, September 19, 2025.

The conference will take place at the Fairmont Hotel Copacabana - Avenida Atlântica, 4240 - Copacabana, Rio de Janeiro - RJ, 22070-002 Brazil.

Fiserv clients from across Latin America in financial institutions, including banks of all sizes, large merchants, fintech providers and other service providers. It is a very selected audience, mostly C-level, president, and directors. 

There will be 3 days of panels, sessions and conversations on retail, acquiring, payments and innovation in financial technology, with inspiring speakers and real customer cases. As soon as we have the agenda confirmed, we will share it with the guests.

This event is by invitation only and non-transferable. The possibility of adding one more person in your hotel room is being considered. As soon as we have confirmation, we will let you know.

As we receive confirmations, we will be making new places available. If a place becomes available, we will contact you immediately via email to confirm your participation.

Reservations will be made for you at The Fairmont Hotel Copacabana, based on the information you provided on your registration. You will be asked to provide a credit card at check-in for incidentals and any nights not covered by Fiserv.

Extended stays are subject to availability. Contact forumlatam@fiserv.com for assistance.

Check-in is 4:00 p.m. and check-out is 12:00 p.m. The hotel will do its best to accommodate requests for early arrivals; however, early check-in is not guaranteed. Check-outs after 12:00 p.m. may be subject to a late departure and/or half day fee, at your financial responsibility.  

The closest airports are Galeão International Airport and Santo Dumont Airport (SDU).

Airport transfers are not provided for this event; however, there are affordable options to get from Galeão International Airport (GIG) to Fairmont Hotel Copacabana. Typically taxi or ride-share services will cost $13-18 and take approximately 25 minutes. 

Business casual is appropriate for all conference sessions and casual attire is appropriate for evening events. Keep in mind that the temperature inside the meeting rooms tends to be cool.

For security purposes, conference attendees will be issued an official name badge at registration. These badges are required for entry to all conference events.